Gas fireplace service & repair

Smell natural gas? Leave the area first. From a safe location, call Liberty at 1-800-994-2762 and choose option 1, or 911.

A pilot that will not stay lit or a burner that shuts down can make a gas fireplace unreliable. Matrix Mechanical services natural-gas and propane fireplaces and diagnoses operating problems before recommending a repair.

What we do

• Investigate pilot, ignition, burner and control problems
• Repair or replace gas valves, thermocouples, thermopiles and pilot assemblies where appropriate
• Clean serviceable components and inspect their condition
• Check disturbed gas connections and cycle the fireplace after repairs
• Review normal lighting and control operation with the owner

When to call

• A pilot that goes out or a main burner that will not light
• The fireplace shuts down after running or behaves differently than usual
• A fireplace that has been unused for a long period or is due for maintenance

Help us prepare for the visit

Send the fireplace make and model, describe the fault and tell us whether it uses natural gas or propane. Mention any remote-control issue and whether the pilot stays lit. Equipment details help us identify parts before a return visit.

See Gas Services for related piping and appliance work.

Your next step

Call 506.696.7000 so we can assess the request and confirm the next step and current availability. For planned work, request an estimate.

Related services

Gas · Gas Equipment Inspections · Gas Piping & Appliance Connections