Installation, replacement, repair and maintenance for ductless, central and multi-zone heat pumps in Saint John and across southern New Brunswick. For a replacement, we review the existing system and the spaces you want to heat and cool before recommending equipment.
Choose installation and replacement or repair and troubleshooting below.
What we do
- Install and replace ductless mini-splits and central ducted heat pump systems
- Diagnose heating, cooling, fan, control and electrical-component problems
- Review refrigerant lines, condensate drainage, equipment placement and existing ductwork
- Coordinate equipment power and control connections with our electrical team
- Start up the system, check operation and explain the controls
Heat-pump installation and replacement
Start with your current heating system, the rooms you want to improve and your project timing.
Existing furnace or ductwork
Tell us your current heat source and which rooms are uncomfortable. Existing ductwork, airflow and connections need to be considered alongside the replacement equipment.
Electric baseboard heating
Identify the rooms you want to heat and cool, your home’s layout and how you currently use the existing heat.
Replacing a heat pump
Share the make and model, repair history and anything the current system has never done well.
An addition or renovation
Share available drawings or photos, the intended use of the space and your timing so heating, cooling and related work can be considered together.
Compare the whole installation
Before choosing a quotation, confirm:
- Equipment models, rooms served and backup heating.
- Electrical connections, controls, mounting, piping, drainage and duct changes.
- Equipment removal and finishing responsibilities.
- Startup checks, operating instructions and handover documents.
- Exclusions, applicable warranties and approval of scope changes.
Matrix Mechanical provides a one-year labour warranty.
Your quotation determines what is included in your installation.
Guides to help you decide
- Choosing an Efficient Heat Pump in New Brunswick
- What Happens During a Heat-Pump Installation
- Heating and Cooling: Repair or Replace?
Request a heat-pump installation estimate .
Planning your project budget? Explore financing through Financeit . Financing may be available for eligible projects, subject to credit approval and applicable terms. Review the financing options alongside your project estimate.
Heat-pump repair and troubleshooting
For a heat pump that has stopped heating or cooling, tell us what it is doing and when the problem began. Matrix Mechanical also services heat pumps installed by other contractors.
- Uneven temperatures, reduced heating or cooling, or unusual noise
- Error codes, icing, water leaks or a system that keeps shutting down
- An older system needing replacement or a new space needing heating and cooling
Help us prepare for the visit
Share the equipment make and model, the rooms affected and any error code. For an installation, send photos of the existing equipment and describe the layout, current heat source and comfort goals.
From a Matrix Mechanical service visit
What we did for the customer
Matrix Mechanical installed a single-zone Daikin ductless heat pump with surge protection at the disconnect.
Result for the customer
The customer received a single-zone ductless heat-pump installation with the outdoor unit on a raised stand, a protected lineset, and surge protection at the disconnect.
Your next step
Book service or call 506.696.7000 . For an installation or planned change, request an estimate .
Related services
Let’s plan the next step
Tell us what is happening, which equipment or fixtures are involved, and where the work is needed. We’ll help you choose the right next step.
